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  • How often do we conduct our classes?
    We have classes running on weekly basis and we do onsite training at the client's preferred date. Please contact our customer service for more details.
  • Where will the training be conducted?
    Training will be conducted at our training centre (s) and we also cater to training at the client's venue.
  • What are the usual registration process for the courses?
    You can simply email to to get a link to register. Call us at 64624043 if you have any questions.
  • If I am doing Certification Renewal, can I register through your organization?
    Yes, Please write to us at and a registration form will be sent to you.
  • Are you able to customize courses to suit our fields and industry requirements?
    Yes. However, we need to strictly follow the relevant course plans set by the local councils, our experienced trainers will design a training session(s) according to your requirements.
  • Cancellation, Rescheduling, Replacement, No-show
    - Any request for cancellation, rescheduling and replacement of trainees have to be sent via email at least 7 working days before commencement of the course. - A $25 /pax of administrative fees will be charged if clients cancel, reschedule or replace trainees less than 7 working days before the commencement of the course. - A $50 /pax of administrative fees will be charged if clients are absent (No show) for the class without valid reasons such as but not limited to, Medical Certificate, Compassionate, Reasons, Family Emergencies, Aris will determine if the reason is valid. - Aris reserves the right to cancel or postpone any of its classes for reasons such as, but not limited to, insufficient sign-ups and instructor unavailability. In such events, clients can either reschedule to another class or request for refund.
  • Medical Conditions
    - It is the responsibility of Participants to declare / inform HR of their Company or Training Centre before training starts if he / she is not feeling well and having other forms of discomfort / injuries that may not be suitable for our training that involves practical work. Aris and Trainers will assist with goodwill but will be indemnified against any forms of recovery proceeds. - Trainees who are pregnant or suspect they are pregnant are highly discouraged from taking courses with CPR. Due to safety reasons, we strongly discourage trainees from attending the course. It is advisable to register for the course after maternity leave has ended. - In a situation that participant is unable to proceed with any component of the assessment out of their own will, participant certificate will be downgraded however full fees will still be charged.
  • Obligations of Participating Individuals/Employers to Qualify for Funding
    - To ensure that the participant have their Singpass ready and set up before coming in for the course. - Participant Mobile / Tab has to be a minimum version of iOS 12 / Android 8.0 with working camera function. - Participant need to scan for attendance of all sessions. - To ensure that the participant attend and complete the course in order to qualify for funding within 14 days. - For Company sponsored participant, do ensure that correct UEN are given with proof of CPF 90 extracted provided before class start (as per example) or full fees will be invoiced in case of grant rejection.
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